Privacy Policy

1. Introduction

Eye Care Opticals (“we”, “us”, “our”) operates the website and the physical store at 13-13-29/6, ChintaVari St,, Anakapalle, Anakapalli,, Andhra Pradesh 531001. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, place an order, book an eye test or contact us.

2. Information We Collect

• Personal identifiers: name, phone number, email address and delivery address.
• Order details: products purchased, prescription notes, payment method and transaction history.
• Appointment details: preferred date, time and service type for eye testing bookings.
• Technical data: browser type, device information and approximate location via standard server logs.

3. How We Use Your Information

• Process and deliver your orders, and confirm appointments.
• Respond to enquiries, returns and after-sales support requests.
• Improve our products, website experience and customer service.
• Send order-related updates and, where permitted, promotional offers.
• Comply with legal, tax and accounting obligations.

4. Sharing Your Information

We do not sell your personal data. We share information only with trusted service providers needed to operate our business — such as payment processors and delivery partners — and only when required by law.

5. Data Security

We use reasonable administrative, technical and physical safeguards to protect your information. Online payments are handled through secure, PCI-DSS-compliant payment gateways; we do not store complete card details on our servers.

6. Cookies

Our website uses cookies and similar technologies to remember your cart, wishlist and preferences. You can disable cookies through your browser settings, although some features may not work correctly.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. We will respond within a reasonable timeframe and in accordance with applicable Indian data-protection laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date above.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Phone: 099492 60688
• Address: 13-13-29/6, ChintaVari St,, Anakapalle, Anakapalli,, Andhra Pradesh 531001